Can I take a few moments of your time to go over how to request services on our website?

If NOT, you can just email the steps below and say: No worries I will go ahead and email you a step-by-step on how to navigate our DOT Account service Page)

If they have the time:

On our signature, in the email I just sent you, if you click the website at the bottom you will land onto our homepage. From our homepage when you click my DOT Account in the Department of transportation section, this will prompt you to make any requests regarding your DOT drug and alcohol testing compliance.

• In this DOT account section, the “client support button” will be available if you have any questions or concerns

• If you haven’t signed up for our consortium, the “consortium enrollment button” is available to enroll

• The “audit support” button is available if you are in the middle of an audit and require supporting documents.

• The “results request” button is available to requests any of the results (if the test was taken through us)

• The “schedule a test section” is available for any test requests, this includes, drug and alcohol testing for, pre-employment, random, Post accident, reasonable suspicion, return to duty, and follow up as well as DOT Physicals

• If you already have a consortium through us, the section where it says “Driver Consortium Action" is where you can add, remove, pause, resume or request if a driver is not available during the time of their selection.

• The “Cancel account button” is available to those who would like to end their account with us.

I will be sending you these same instructions by email, and if you have any questions please feel free to reply or give us a call! Again, my name is ______ it was a pleasure to get you started into one of the most important steps of compliance!